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Fiorent Confidentiality Agreement

Fiorent Information Technologies Limited Company (hereinafter referred to as Fiorent) provides rental software to its customers. This Privacy Policy explains how we process the personal data of users of Fiorent's service and website (“Services”), as well as our customers and representatives of our marketing contacts (hereinafter “Customers”). This applies to the data Fiorent collects from you when you visit the website or use our services. This policy clearly explains how we process any personal data that we collect from you or that you provide to us. Please read the following information carefully to understand our views and practices regarding the personal data we hold and how we treat it. 

Processed Personal Data and Data Sources

 For each purpose for which we may process personal data, the information we collect from you and the purpose for which we process this information are set out below. All users may visit public areas of the Service without providing any personal information about themselves. However, we may request certain contact information from you in order to use certain features of the Service;

Fiorent may collect and process the following Customer Data:

  • Name and contact information (including usernames);

  • Organization and title

  • Phone number; 

  •  Email address; 

  •  Correspondence; 

  •  Invoice and billing information; 

  •  Data about your orders and your use of or interest in our Services; 

  • Marketing preferences ​​and preferences.


Fiorent may collect and process the following Analytical Data.  Although we do not normally use Analytical Data to identify individuals, sometimes individuals can be identified from this data alone or when combined with or linked to Customer Data. In such cases, Analytical Data will also be considered personal data under applicable law and we will treat aggregated data as personal data.

  • Customer's IP address;

  • Device and device identification number;

  • Operating system; 

  • Visit time; 

  • Scanner type and version; 

  • The language setting.

For What Purposes Do We Use Your Personal Data?

Fiorent,  processes personal data for the following purposes:

We use information that we collect about you or that you provide to us, including any personal information: 

a) to provide this Website, the Application and its contents to you;

b) provide you with information, products or services that you request from us; 

c) to fulfill any other purpose you provide; 

d) to provide you with notifications about your account; 

e) to fulfill our obligations and to exercise our rights arising from any contract between you and us; 

f) to notify you of changes to this Website, the App, or any product or service we offer or offer 

g) in any other way we may disclose when you provide the information; and (h) for any other purpose with your permission. 


We use cookies on our website and platform. Cookies are small text files sent and saved on your device that allow us to identify visitors to our websites and facilitate the use of our Services and to generate aggregated information about our visitors. This is done via the web browser on the device. Information transmitted by a cookie about the use of our website may be transferred to our own secure servers or to those of a third party. When you visit our website for the first time, we will display a message with an explanation about the cookies we use. We will ask for your consent to place cookies when necessary. If you accept the use of cookies, they will be placed on your device. Cookies do not harm your device or files. We use cookies to tailor our services and the information we provide to our Customers' individual interests.

These cookies collect the following data from you:

  • IP address

  • Cookie ID

  • Website and click behavior

  • Redirect URL


Customers can choose to set their web browser to reject cookies or to issue a warning when cookies are sent.  However, if you do this, some options on our website may no longer work properly. You can find more information on enabling, disabling and removing cookies in the instructions and/or through your browser's Help function.

Your rights

right of access

You have the right to access your personal data processed by us. You can contact us and we will let you know what personal data we collect and process about you.

Right to rectification: If this information is (partially) incorrect, you have the right to correct any personal data we process about you. 

Right to delete

You can also request that we delete your personal data from our systems. We will comply with any such request, unless we have a legitimate reason not to delete the data.

Right to data portability: you have the right to request that we transfer your personal data to a third party, if technically feasible.

right of objection

If such data is processed for purposes other than those necessary for the performance of our Services to the Customer or for compliance with a legal obligation, you may object to the processing of personal data. We will no longer process personal data after your objection, unless we have legitimate reasons to continue processing such personal data.

Right to restrict processing

You can request us to restrict the processing of your personal data, for example when your requests for deletion, rectification or objection are pending and/or we have no legitimate reasons to process your data. However, this may make you less likely to use our Services.

If you wish to exercise any of your rights, you may notify us by sending an e-mail to

Providing Data to Third Parties 

We do not sell, trade or rent users' personally identifiable information to others. We may share general, aggregated demographic information that is not linked to any personally identifiable information about visitors and users with our business partners, trusted affiliates and advertisers for the purposes stated above. We may use third-party service providers to help us operate our business and the site or manage activities on our behalf. We may share your information with these third parties for these limited purposes, provided you give us your permission. 

We may provide your personal information to third parties for the following reasons:

  • we commissioned them to process certain data;

  • if it is necessary to execute the contract with you;

  • you consent to this;

  • we have a legitimate interest in it;

  • we are legally obliged to do so (for example, if a crime is suspected if the police request it).

Parties that process personal data on our behalf or on your behalf:

  • IT suppliers and service providers

  • Cookie service providers

  • Payment service providers

  • marketing companies

  • Partners

Storage Time

Fiorent does not retain personal data for longer than is legally permitted and necessary for the purpose of providing the Services or their related parts. The retention period depends on the nature of the information and the purposes of the processing. Therefore, the maximum time may vary per use.

Third Party Disclosure

We do not sell, trade or otherwise transfer your personally identifiable information to outside parties.

Changes to Our Privacy Policy

It is our policy to post changes to our privacy policy on this page. If we make material changes in how we handle our users' personal information, we will notify you on this Website homepage and/or through the App.

Contact Details 

If you have any questions and/or suggestions regarding our privacy and cookie statement, please contact us at:

Company Name: Fiorent Limited

Address: Suite A 31 Long Acre , London , United Kingdom WC2E 9LA  

Phone: 0850 885 55 25

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